MTNL Fined Rs 12 Lakhs by TRAI for Quality of Service Contravention

MTNL Fined Rs 12 Lakhs by TRAI for Quality of Service Contravention

MTNL Fined Rs 12 Lakhs by TRAI for Quality of Service Contravention​

Mahanagar Telephone Nigam Limited (MTNL) has received a financial disincentive order from the Telecom Regulatory Authority of India (TRAI) amounting to Rs 12,00,000/-. The fine was imposed following a contravention of the provisions set forth in the Standards of Quality of Service of Access and Broadband Service Regulations, 2024, related to Access Service for Wireline, covering the quarter ending December 2025.

MTNL received the order from TRAI on August 4, 2026, pertaining to the standards breach within its wireline access services. The regulatory action resulted in a financial disincentive of Rs 12,00,000/- levied against the company.

The details regarding the imposition of the fine and the associated violation are as follows:

AuthorityFinancial Disincentive AmountDate of Order ReceiptViolation Details
TRAIRs 12,00,000/-August 4, 2026Contravention of Standards of Quality of Service of Access and Broadband Service Regulations, 2024 for Access Service (Wireline) for the Quarter ending December 2025

According to details provided by MTNL, the total penalty amounted to Rs 12,00,000/-. The company stated that this fine does not have a material impact on its financial, operational status, or any other activities.

MTNL Stock Price Movement​

As of 12:45 PM, shares of Mahanagar Telephone Nigam Limited are slipping by 1.17% in live trading, currently priced at ₹27.78 as they trend down from previous levels. The stock activity includes a volume of 249,682 shares so far into the day.
 

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