New Delhi, April 3 – India's largest automobile company, Maruti Suzuki, announced on Friday that it added 502 new service touchpoints in the financial year ending March 2026, marking the highest single-year network expansion in the automaker's history. This brought the company's total after-sales service footprint to 5,926 touchpoints spread across 3,000 cities and towns nationwide.
The newly added locations include ARENA and NEXA workshops, Maruti Suzuki Sales and Service Points (MSSPs), and Service-on-Wheels, reflecting the company's efforts to serve customers in major cities, small towns, and even remote areas.
"Whether customers want to visit a workshop, opt for doorstep service, get their vehicle serviced at a convenient location, or require service support during a road trip, a Maruti Suzuki service touchpoint is always within reach," said Hisashi Takeuchi, Managing Director & CEO of Maruti Suzuki India.
Takeuchi also stated that the company aims to expand its network to approximately 8,000 touchpoints by FY2030–31.
This current expansion contrasts sharply with the company's earlier growth rate.
The company inaugurated its first service workshop in 1983 and took approximately 14 years to reach 1,000 touchpoints by 1997.
Moreover, the auto firm has recorded 5% year-on-year growth in its March retail sales, while full-year FY26 volumes climbed about 3% over the previous fiscal.
During the month, the company sold a total of 2,25,251 units, up from 1,92,984 units in the same month the previous year. Its domestic passenger vehicle sales stood at 1,69,428 units, while exports surged to 47,040 units, and sales to other OEMs reached 8,783 units.
Shares of Maruti Suzuki closed at Rs 12,632 on Thursday, an increase of 1%, on the BSE.
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