
LTM Leads Massive AI Workplace Transformation for L&T Group Using Microsoft 365 Copilot
Mumbai, July 15, 2026: LTM, a Larsen & Toubro Group company and Business Creativity partner to large enterprises globally, has announced that it is spearheading a massive enterprise AI workplace transformation for the entire L&T Group by deploying Microsoft 365 Copilot. This initiative positions LTM as the lead entity in one of India's largest corporate-wide AI integrations.The company confirmed that this enterprise-wide rollout involves enabling Microsoft 365 Copilot access for approximately 140,000 employees across the L&T Group. The goal of the transformation is to boost productivity, accelerate decision-making, and improve customer outcomes through advanced AI-assisted workflows and collaboration tools.
As the largest adopter of Microsoft 365 Copilot within the L&T Group, LTM has already demonstrated significant business impact through its specialized tools.
A summary of LTM's current AI adoption metrics includes:
| Metric | Details |
|---|---|
| IT/HR Query Resolution Improvement | 70% improvement via RAIma |
| Employee Engagement & HR Productivity Increase | 15% |
| Developers Using AI Tools Daily | More than 23,000 |
| AI Experts and Enablement Leads Supported | Over 1,300 |
LTM is driving this deployment through two primary solutions: Agent A.S.K. (Agent for Stories and Knowledge) and RAIma. Agent A.S.K. functions as a conversational AI tool designed to accelerate sales by repurposing existing content, while RAIma provides personalized, conversational HR support via both chat and voice interfaces.
The deployment reflects the commitment of the L&T Group to embedding artificial intelligence into daily work processes. This milestone is viewed as an advancement in L&T's AI transformation journey, aiming to industrialize AI to enhance collaboration, productivity, and smarter decision-making across various functions and geographical locations.
Venu Lambu, Chief Executive Officer & Managing Director of LTM, stated that "AI will fundamentally reshape how work gets done and how organizations create value. At LTM, we are empowering every employee with intelligent tools to help them work faster, learn continuously, solve complex challenges, and focus on higher-value outcomes. With Microsoft, we are moving beyond pilots to embed AI responsibly and at scale across the enterprise."
Puneet Chandok, President of Microsoft India and South Asia, added that "This deployment marks a significant shift from early experimentation to scaled, enterprise-wide adoption of AI. By embedding Microsoft 365 Copilot into everyday work, L&T is reimagining how teams operate—unlocking productivity, accelerating decision-making, and creating new value at scale."
LTM has been working closely with Microsoft to shape global best practices for enterprise AI deployment. The collaboration includes establishing responsible AI practices across large organizations through governance frameworks focused on security, privacy, compliance, and ethical use. LTM reports that over 90% of its workforce is trained in Generative AI, embedding the technology across onboarding, learning, delivery, sales, and support functions.
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