Infosys Partners with Sentara to Scale AI Adoption and Enhance Efficiency in Healthcare
Infosys Ltd has announced a strategic collaboration with Sentara, a leading not-for-profit healthcare organization, aimed at building a scalable foundation for AI-driven transformation within healthcare services. The partnership seeks to enhance enterprise efficiency, support clinical staff, and improve the experiences of both patients and members through responsible AI implementation across hospital systems.As part of its commitment to an AI-first approach, Infosys will leverage its proprietary technology, the Infosys Topaz Fabric. This purpose-built agentic services suite is designed to unify infrastructure, models, data, applications, and workflows into a composable, agent-ready ecosystem. The collaboration encompasses AI strategy and road-mapping for Sentara, enabling the integration of AI across core hospital and enterprise workflows through reference architectures and AI-first Software Development Life Cycle (SDLC) modernization.
The initiative is focused on embedding responsible AI design and operational readiness within healthcare systems. This approach will allow Sentara to prioritize high-value use cases and scale successful pilot projects. The scope includes aligning AI initiatives with real-world healthcare priorities, such as care management, employee productivity improvements, and digital front-office experiences.
The partnership emphasizes the building of trust in artificial intelligence, ensuring responsible adoption and delivering measurable value across clinical, operational, and digital domains.
Leaders from both organizations stressed the importance of a thoughtful and scalable AI approach. Jamisson Fowler, SVP and Chief Digital Officer at Sentara, stated that working with Infosys enables them to take a strategic look at AI adoption, ensuring it genuinely improves how hospital teams operate while remaining secure, compliant, and patient-centered.
Venky Ananth, EVP and Global Head of Healthcare at Infosys, commented on the partnership, noting that their focus is on unlocking AI value by creating a strong enterprise AI foundation spanning architecture, governance, and AI-first delivery models. This ensures innovation within hospital systems translates into real efficiency gains for clinicians, staff, and patients.
Sentara Health operates as an integrated, not-for-profit healthcare delivery system, boasting over 135 years of service in the U.S. Mid-Atlantic and Southeast region. The organization includes 12 hospitals and serves more than 1 million members through its health plans division.
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