Bengaluru, January 12, 2026: Hinduja Global Solutions Limited (HGS) has announced the launch of AMLens, a next-generation, AI-powered platform designed to accelerate and simplify anti-money laundering investigations for financial institutions. The solution is aimed at addressing persistent industry challenges such as alert fatigue, fragmented data, and time-intensive manual reviews.
Transforming AML Operations with Explainable AI
AMLens combines machine learning and natural language processing to support AML teams across the full investigation lifecycle, from detection and triage to contextualization and narrative generation. Built on explainable AI principles and a human-in-the-loop framework, the platform enables transparent decision-making while preserving analyst oversight.The system consolidates structured transaction data and unstructured information into a single, analyst-friendly view, allowing investigators to focus on high-priority cases rather than navigating disparate data sources.
Measurable Performance Gains in Early Deployments
Initial client implementations have demonstrated material efficiency and accuracy improvements:| Metric | Before AMLens | After AMLens |
|---|---|---|
| Average case analysis time | ~2 hours | ~30 minutes |
| False positive rate | ~18% | ~7% |
| Cases handled per investigator per day | 8 | 24 |
| Overall turnaround time | ~48 hours | ~12 hours |
These gains translate into a 75 percent reduction in analysis time and a threefold increase in investigator productivity.
Streamlined, Human-Centric Workflow
AMLens employs a three-stage workflow that balances automation with expert judgment:- Early detection and risk categorization using an adaptive risk engine.
- Contextualization with analyst input, including in-workflow requests for additional information.
- Narrative generation and submission, supported by AI-generated summaries and reports.
Broad Applicability Across Banking Segments
Designed with a modular, API-first architecture, AMLens integrates with existing systems and targets multiple financial services segments, including retail and consumer banking, payments and fintech, credit cards and lending, and wealth management.About the Company
Hinduja Global Solutions Limited is a global provider of digital experience, business process management, and digital media services, serving clients across multiple industries. Part of the Hinduja Group, the company operates delivery centers across nine countries and combines automation, analytics, and artificial intelligence to help enterprises enhance operational efficiency and customer experience.Reference:
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