Noida, January 12, 2026: HCL Technologies Ltd (HCLTech) announced a multi-year strategic partnership with The Magnum Ice Cream Company (TMICC) to modernize and manage its global digital foundation, marking a key technology milestone as TMICC advances its journey as an independent, listed ice cream major.
Under the partnership, HCLTech will design, build, and operate a future-ready IT infrastructure for TMICC, deploying its proprietary AI Force platform to embed artificial intelligence across the company’s digital ecosystem. The engagement is focused on creating scalable, resilient, and autonomous IT operations to support TMICC’s global business.
Focus on AI-First, Autonomous Operations
As part of the engagement, HCLTech will help TMICC transition from traditional AIOps to a NoOps operating model, enabling zero-touch automation and agent-driven workflows. The approach is aimed at delivering fully autonomous IT operations, with enhanced predictive analytics, improved business process observability, and a strong emphasis on end-user experience.The transformation is expected to support TMICC’s long-term operating model by integrating intelligence across infrastructure layers while ensuring security, scalability, and operational efficiency across geographies.
Supporting TMICC’s Post-Separation Technology Roadmap
The partnership also plays a critical role in TMICC’s transition following its separation from Unilever. HCLTech will support a structured exit from the existing Transition Service Agreement framework and help establish a greenfield IT environment tailored to TMICC’s independent growth strategy.Commenting on the development, Mark O’Brien, Chief Technology Officer of The Magnum Ice Cream Company, said the collaboration would infuse intelligence into every layer of the company’s digital foundation and unlock advanced AI capabilities to redefine operational excellence and customer experience.
Strengthening HCLTech’s CPG Technology Footprint
For HCLTech, the engagement reinforces its position as a key technology transformation partner in the global consumer-packaged goods space. The company highlighted that the partnership reflects its ability to deliver complex, large-scale digital transformations backed by deep domain expertise, automation-led delivery, and global talent.C Vijayakumar, Chief Executive Officer and Managing Director of HCLTech, said the collaboration aligns with the company’s strategy of enabling growth visions for global enterprises through advanced technology platforms and operational excellence.
About the Companies
HCLTech is a global technology company with over 226,000 employees across 60 countries, delivering services spanning AI, digital, engineering, cloud, and software. The company reported consolidated revenues of $14.5 billion for the twelve months ended December 2025 and serves clients across major industry verticals worldwide.The Magnum Ice Cream Company is the world’s largest ice cream company, with a portfolio that includes brands such as Magnum, Ben & Jerry’s, Wall’s, and Cornetto. The company operates a global network of around three million freezers, sells products in over 80 countries, and generated revenue of €7.9 billion in 2024.
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