Coforge Ltd wins Pega Industry Excellence Award for Government and Public Sector Transformation

Coforge Ltd wins Pega Industry Excellence Award for Government and Public Sector Transformation​

Coforge Limited has received the Pega Industry Excellence Award: Government and Public Sector from Pegasystems Inc., recognizing its role in a large-scale digital transformation project for a leading Scotland-based national telehealth service provider. The award underscores the company's capability to deliver mission-critical public sector innovation at a national scale.

The recognition is linked to Coforge's work in modernizing urgent and out-of-hours care for nearly 6 million citizens across Scotland, demonstrating its expertise in combining deep domain knowledge with advanced technology.

Coforge partnered with Pegasystems and Amazon Web Services (AWS) to implement an AI-powered omnichannel contact center and CRM platform. This solution utilized Pega Customer Service and Pega Infinity built on the Constellation architecture. The platform serves as the core system for managing citizen interactions, care navigation, and case workflows across urgent care, mental health, and out-of-hours services. The deployment successfully replaced fragmented legacy systems with a unified, scalable environment that integrates telephony, digital channels, and case management, providing resilient 24x7x365 support for millions of interactions.

John Speight, President & EU Geo Business Leader at Coforge, stated that this recognition highlights the firm's strength as an AI native engineering company and a specialized Pega partner, enabling them to deliver high-impact transformation at scale. He added, "By combining deep AI engineering expertise with cloud and platform led transformation, we are helping build resilient, future ready ecosystems that fundamentally improve how citizens access critical healthcare services."

Dan Kasun, Global Head of Partner Ecosystem at Pega, congratulated Coforge, noting that the achievement highlights their exceptional ability to leverage Pega's capabilities to drive agility in the Government and Public sector. He emphasized their commitment to empowering government agencies to achieve digital excellence.

Coforge has maintained a relationship as a Pega specialized partner for over 18 years, offering implementation, delivery, and testing services along with extensive industry expertise. The company operates one of the most certified Pega practices globally, supported by more than 2,000 certifications and 115+ Pega Lead System Architects. Coforge deploys AI-driven solution accelerators across multiple sectors including Government & Public Sector, Healthcare and Life Sciences, Insurance, Energy and Utilities, Banking and Financial Services, Manufacturing, and Travel, Transportation industries.

COFORGE Stock Price Movement​

Shares of Coforge Limited are edging higher to ₹1424.3 as of 11:43 AM, gaining 0.23% in live trading. The stock recorded a traded volume of 682,523 shares, indicating steady buying interest during the session.