RateGain Appoints Shobana Kailash as Chief Human Resources Officer to Lead AI-First Global Strategy

RateGain Appoints Shobana Kailash as Chief Human Resources Officer to Lead AI-First Global Strategy​

RateGain Travel Technologies Limited, a provider of AI-powered SaaS solutions for the travel and hospitality industry, has announced the appointment of Shobana Kailash as Chief Human Resources Officer (CHRO). Kailash will be responsible for leading RateGain's global people strategy as the company scales and focuses on its transition toward an AI-first future.

As CHRO, Shobana Kailash will oversee talent development, organizational culture, and leadership development. She will collaborate with the leadership team to strengthen the company's capabilities amid its phase of global growth. A key component of her mandate is ensuring that RateGain's culture and capabilities keep pace with the ambition of its advanced technology.

The company is rapidly evolving, having moved to agentic AI across its platform. RateGain is scaling across North America and Europe while progressing the integration of Sojern. This internal shift necessitates building a workforce that fully embraces AI tools, making the appointment critical for developing the talent and culture required to support the company's technological trajectory.

Speaking about the strategic move, Bhanu Chopra, Founder and Managing Director of RateGain, stated, "This is a pivotal moment for us. We are scaling quickly, and we are putting AI at the heart of both what we build and how we work. That makes our people and our culture matter more than ever. Shobana has led diverse teams through exactly this kind of growth at some of the best technology companies, and she knows how to turn talent into an advantage. I am glad to have her on board."

Chopra also recognized the transition, stating, "I want to thank Sahil Sharma on behalf of the entire RateGain family. He joined us in 2016, when RateGain was a young private company, and built our people function from the ground up. He guided the HR team through our public listing in 2021, through multiple acquisitions, and through our growth into a global business, shaping the people-first culture we are known for today. His steady leadership has left RateGain stronger and its people better for it, and we wish him the very best for what lies ahead."

Shobana Kailash, in accepting the role, commented on the company's trajectory, noting that RateGain is at an "exciting inflection point." She highlighted the opportunity to help shape the people and organizational agenda of a global technology business operating at the intersection of travel, data, and AI.

"The evolution of RateGain into a connected travel-commerce platform, together with the integration of Sojern and the continued development of UNO, creates a compelling platform for the next phase of growth," Kailash said. "I look forward to working with the leadership team and our people to build the capabilities and culture to match that ambition."

Kailash brings over two decades of experience across SaaS, fintech, life sciences, and e-commerce. Her background includes roles at Amazon, Freshworks, IQVIA, and where she served as Global CHRO at Hubilo. Her expertise spans organizational design, total rewards, culture, and cross-border M&A, having worked in more than 30 countries.

RateGain Travel Technologies Limited operates as a global provider of AI-powered SaaS solutions, assisting in revenue generation for its customers. The company currently works with 14,000 or more customers and 700 or more partners across more than 160 countries.

Key operational metrics for RateGain include:

RATEGAIN Stock Price Movement​

As of 10:06 AM, shares of Rategain Travel Technologies Limited are slipping by 0.64% in live trading, currently valued at ₹955.90. The stock has seen significant intraday movement, trading between a high of ₹968.95 and a low of ₹953.10.