Narayana Hrudayalaya Reports on Sustainability, Achieving 39.08% Renewable Energy Mix and Focusing on Social Impact in FY25-26

Narayana Hrudayalaya Reports on Sustainability, Achieving 39.08% Renewable Energy Mix and Focusing on Social Impact in FY25-26​

Narayana Hrudayalaya Limited has released its Business Responsibility and Sustainability Report (BRSR) for the financial year 2025-26, detailing its operational scope, environmental commitments, and social impact initiatives. The report underscores the company's commitment to sustainable healthcare delivery while outlining significant milestones in energy transition and community support.

The BRSR was independently assured by SGS India Private Limited, which conducted a Reasonable level of Assurance for the Core Indicators.

Business Operations and Scale​

Narayana Hrudayalaya operates across both domestic and international markets. The company's primary business activity is Hospital Care Services through Hospitals & Clinics, contributing 94.84% of turnover, while it also engages in the Retail Sale (3.24%) and Export (1.92%) of Medical Consumables & Drugs.

As of the financial year, Narayana Hrudayalaya Limited possesses a paid-up capital of ₹ 2043.61 million. The organization operates 18 owned hospitals and has 2 Heart Centres and 20 Clinics and Dialysis Centers across India.

The company serves patients across 11 Indian states, covering different regions including the Western Region (Ahmedabad & Mumbai), Karnataka Region (Bengaluru, Mysore, Davangere, Dharwad, Kolar, Shimoga), Eastern Region (Guwahati, Jamshedpur, Kolkata, Raipur), and Northern Region (Jaipur, Delhi, Gurugram, Katra). Internationally, the company operates 13 hospitals in the United Kingdom and two hospitals in the Cayman Islands.

Key operational figures from the report include:

Environmental and Resource Management​

The report highlights the company's dedication to environmental stewardship, with specific focus on energy efficiency and waste management across its facilities.

Energy and Climate Action:
Narayana Hrudayalaya has made substantial advancements in climate action by achieving a 39.08% renewable energy mix for total electricity consumption at the entity level. This achievement was part of broader efforts aimed at reaching a Carbon Neutrality goal by 2040.

Initiatives included replacing diesel-fired boilers with energy-efficient refrigerant-based heat pumps and upgrading chillers, pumps, and cooling towers with advanced technologies. These measures resulted in energy savings of ₹43.69 million in FY26, which conserved 5.66 million units of electricity. Furthermore, hospitals in Karnataka reported over 98.92% of their electricity being sourced from renewable sources.

Water Stewardship and Waste:
The organization maintains a high standard of resource management concerning water and waste. The company achieved 95% wastewater recycling. Regarding solid waste, the total waste generated amounted to 7125.30 metric tonnes in FY25-26, with 1303.94 MT recycled.

The entity ensures compliance with applicable environmental laws and regulations in India and reported no fines or penalties related to such adherence. The report details that water withdrawal is monitored in areas of water stress, noting consumption of 7,62,839 KL against a total withdrawal of 10,53,382 KL for the period.

Social Impact and Employee Welfare​

The social commitment reflected in the BRSR centers heavily on community education, healthcare access, and employee well-being.

CSR Initiatives:
Narayana Hrudayalaya actively engages in CSR across 41 designated aspirational districts. The organization's Udaan project provides educational assistance and scholarship support to aspiring medical students. Similarly, the Hunger feeding program supported 3,746 children through the Community Health Programme, while Wash Initiatives (Sanitation & Hygiene) benefited 10,220 individuals.

Labor Practices:
In terms of human capital management, the company reported that all permanent employees' wages were either equal to or greater than the minimum wage in FY 2025-26. The organization also provided comprehensive benefits, including Group Personal Accident and Term Life Insurance coverage for both male (100%) and female (100%) permanent employees.

Stakeholder Engagement:
The company emphasizes transparent communication regarding its operations. It reports that it receives and addresses grievances from customers and patients through multiple channels, including dedicated email IDs and social media platforms. This year, 3,413 complaints were filed by customers, with none remaining unresolved at the end of FY25-26.

Corporate Governance and Compliance​

The entity has established a structured Enterprise Risk Management (ERM) system involving a three-tier approach—Corporate, Regional, and Unit levels—to manage risks related to strategic, operational, financial, reputational, and compliance concerns. The company also maintains strong governance through the Stakeholders' Relationship Committee, which includes members from the Board of Directors.

The report confirms that Human Rights requirements are integrated into all business agreements, with the organization having a defined grievance redressal mechanism for employees, ensuring that all matters related to harassment or discrimination are investigated and resolved according to company policy.

NH Stock Price Movement​

On Thursday, shares of Narayana Hrudayalaya Ltd. edged higher by 0.85%, settling at ₹1982.5 following a positive close. The stock concluded trading with a volume of 145,986 shares traded.