Infosys to Lead AI-Powered ERP Transformation for IHH Healthcare Across Multiple Countries
Infosys Ltd has partnered with IHH Healthcare, one of the world's largest private healthcare providers, to undertake a multi-year, enterprise-wide ERP transformation program. This strategic collaboration aims to standardize and harmonize business processes across IHH’s markets, starting with Hong Kong, Malaysia, and Singapore. The initiative is designed to streamline operations, enhance agility, optimize costs, and strengthen regulatory compliance for the multinational healthcare provider.The partnership leverages Infosys' AI-first capabilities through Infosys Topaz, an offering built on generative and agentic AI technologies. This implementation will embed intelligence directly into IHH’s core business workflows, helping the organization unlock large scale AI powered business value.
Infosys will consolidate IHH's existing legacy, siloed ERP landscape by integrating critical functions including finance, procurement, supply chain, human capital management, and enterprise performance management. By establishing a centralized, digital enterprise foundation, Infosys aims to provide IHH with enhanced real time data visibility and decision intelligence, supporting the organization’s transition toward a more connected, future ready healthcare ecosystem.
Executives from both organizations emphasized the transformative impact of this partnership. Dilip Kadambi, Group Chief Financial Officer at IHH Healthcare, stated that the ERP collaboration with Infosys will drive greater cost efficiency as they continue to optimize their operations across various markets. This effort is intended to empower teams and enable long term sustainable growth while delivering high quality patient care.
Venky Ananth, EVP and Global Head - Healthcare at Infosys, noted that this engagement demonstrates Infosys' ability to operationalize AI led transformation at scale. By deploying Infosys Topaz, the company will consolidate fragmented systems into a unified cloud based platform. This modernization effort is set to simplify cross market operations, accelerate enterprise wide adoption, and help IHH drive efficiency and agility within its complex multicountry healthcare ecosystem.
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About IHH Healthcare
IHH is a leading multinational healthcare provider united by the aspiration to Care For Good. Across 10 countries, including Malaysia, Singapore, Türkiye, India and Greater China, their 76,000 strong team operates within 190 healthcare facilities, encompassing 89 hospitals. IHH offers comprehensive services spanning the full healthcare continuum, from primary to quaternary care, alongside diagnostics, imaging, rehabilitation, telehealth, and home care.
About Infosys
Infosys is a global leader in AI first business consulting and technology services. The company enables businesses in 63 countries to unlock AI value at scale. Leveraging over four decades of experience in managing global enterprises systems and operations, Infosys accelerates business transformation through its AI first value framework and deep domain expertise.
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