New Delhi, April 2 The Income Tax Department launched a new website called ‘Kar Saathi’ on Thursday, aimed at simplifying and making tax-related processes more user-friendly.
The department stated that the platform brings all direct tax information under one roof and is designed to be easier to navigate and faster to use.
Announcing the launch on X, Income Tax India shared that the new website will help taxpayers access all information in one place, while introducing ‘Kar Saathi’, an AI-powered companion to guide users through their tax-related queries and processes.
“The new Income Tax website is here. It’s simpler to navigate and faster to use,” the department said.
“One place to access all Income Tax related information. Meet Kar Saathi, your AI companion to help make your Direct Tax related journeys easier,” it added.
This move is part of the government’s broader effort to modernize tax administration and improve user experience through technology.
The AI chatbot, Kar Saathi, is expected to provide round-the-clock assistance to taxpayers via the department’s website.
This initiative was previously highlighted by Central Board of Direct Taxes (CBDT) Chairman Ravi Agrawal during the launch of ‘PRARAMBH’, an outreach program aimed at ensuring a smooth transition to the new Income Tax Act, 2025.
He had stated that digital services, including the new website and guidance tools, will be rolled out in phases to create a seamless and technology-driven system.
Agrawal described PRARAMBH, which stands for Policy Reform and Responsible Action for Mission Viksit Bharat, as a major step in India’s tax administration journey.
He said that the transition to the new tax framework is not just about introducing a new law, but also about making the system simpler, clearer, and more reliable for taxpayers.
As part of the simplification exercise, the number of rules has been reduced significantly from 510 to 333, while the number of forms has been cut from 399 to 190.
This reduction is expected to ease compliance and may eliminate requirements for over six crore transactions.
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