Blue Cloud Softech Completes Deployment of SOCEYE for Hyderabad City Police Social Media Unit
Blue Cloud Softech Solutions Limited has announced the successful completion and go-live of its SOCEYE platform for the Social Media Unit of the Hyderabad City Police. The platform, which is an AI powered social media monitoring and intelligence system, allows law enforcement agencies to monitor and respond to city discourse in real time across multiple languages.The deployment marks the finalization of a purchase order that was previously disclosed by the company on March 31, 2026. BCSSL confirmed that SOCEYE, which was formerly known as Blura Saga, is its proprietary intellectual property and has been engineered in India.
SOCEYE provides the police unit with capabilities designed to counter misinformation early, ensure citizen grievances are addressed by the correct officers, and preserve digital evidence according to judicial standards within a large metropolitan setting.
Key Capabilities of SOCEYE
The AI powered platform delivers several critical functionalities for enhanced public safety intelligence:| Feature | Description |
|---|---|
| Citizen Response | Automatically detects, classifies, and routes grievances from social media platforms, treating online complaints with the same seriousness as official filings. |
| Fact Verification & Forensics | Provides AI assisted verification of viral claims and manipulated content, enabling police to respond to misinformation with evidence instead of delay. |
| Multilingual Processing | Processes and understands content across multiple Indian languages, reflecting local communication patterns in Hyderabad. |
| Evidence Integrity | Documents analysis according to standards suitable for judicial review, with continuous learning improving accuracy over time. |
| Operational Oversight | Offers a single intelligence dashboard view for the Social Media Unit, supported end to end by BCSSL. |
Commitment and Market Reach
Sri Tejesh Kumar Kodali, Group Chairman of Blue Cloud Group, stated that the platform's go-live serves as a fulfillment of commitment to both the police force and stakeholders. He expressed gratitude to the Hyderabad City Police for their trust, noting that the delivery within the committed timeline reinforces the company's promise of deployment following disclosure.The successful implementation demonstrates SOCEYE’s capacity as a repeatable AI platform. Currently, it is operational across various law enforcement settings in Telangana, including anti-narcotics and command center environments. BCSSL will provide ongoing support for the system under the terms of the engagement.
SOCEYE operates exclusively on publicly available social media content and utilizes role based access and audit trails suitable for judicial scrutiny. The platform helps police counter misinformation with verified facts and accelerate citizen response in line with applicable law, including the Digital Personal Data Protection Act, 2023.
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