Bajaj Consumer Care Releases Sustainability Report Highlighting ESG Focus and Operational Metrics

Bajaj Consumer Care Releases Sustainability Report Highlighting ESG Focus and Operational Metrics​

Bajaj Consumer Care Limited has released its Business Responsibility and Sustainability Report, providing comprehensive details on its operations, human resource management, environmental commitments, and consumer engagement for the financial year 2025-26. The report outlines the company's commitment to ethical conduct and sustainable practices across its value chain.

The listed entity, incorporated in 2006, operates as a manufacturer, marketer, and distributor of fast moving consumer products (FMCG), focusing primarily on hair care and personal care items. Products such as Hair Oils and Coconut Oil constitute 98.15% of the total turnover. BCCL serves both national and international markets, with over 35 countries being served internationally.

Operational Footprint and Human Resources​

The company operates a network consisting of 2 plants nationally and 27 offices and depots, alongside 2 international offices.

As of the end of the financial year, Bajaj Consumer Care employed 522 employees and 307 workers. The employment breakdown shows:

• Employees: Totaling 476 permanent and 46 other than permanent roles, with a female representation rate of 9% among total employees (Total employees were 522).
• Workers: There are 307 non-permanent workers.

The company maintains strong governance oversight, managed by the Risk Management & ESG Committee of the Board of Directors, which is responsible for reviewing and overseeing the implementation of Sustainability Policies. The company has a dedicated anti-corruption and anti-bribery policy outlined in its Code of Conduct, ensuring all employees operate with professional integrity.

Environmental Stewardship and Resource Management​

BCCL reports extensive efforts toward environmental protection and resource management across its manufacturing processes. Significant focus areas include waste reduction, water conservation, and energy efficiency.

In terms of resources:

• Sustainable Sourcing: The company achieved a high rate of 96.46% for sustainably sourced inputs in FY 2025-26, guided by a defined sustainable sourcing policy that involves regular audits and vendor assessments against local statutory laws regarding minimum wages and child labor restrictions.
• Water Management: Total water consumption stood at 4452 kiloliters in FY 2025-26. The company has initiated initiatives toward becoming a Zero Liquid Discharge (ZLD) operation, having invested in an STP (Sewage Treatment Plant) at its Paonta Sahib site and upgraded ETP facilities at Guwahati operations, ensuring no discharged water leaves the Paonta Sahib site since July 2023.
• Climate Action: The company has initiated several projects to reduce greenhouse gas emissions and invested in carbon efficient technologies, including installing VFDs (Variable Frequency Drives) in continuous running motors and improving compressor efficiency.

The report details various environmental performance metrics:

The company has also complied with all applicable environmental laws and regulations in India regarding water, air, and environment protection.

Social Responsibility and Employee Well-being​

Bajaj Consumer Care emphasizes the well-being of its workforce and commitment to human rights through several dedicated programs:

• Health & Safety: The company maintains a structured Risk Identification and Management framework, aligned with ISO 45001 standards. All plants and offices were assessed for Health and Safety practices. Zero Lost Time Injury Frequency Rate (LTIFR) was recorded for employees and workers in FY 2025-26.
• Compliance: BCCL has established a Grievance Redressal mechanism for all stakeholder groups, including customers, communities, and employees, ensuring prompt investigation of concerns. The company also conducts mandatory training programs across various departments to ensure compliance with occupational health and safety standards, reporting 100% coverage for managerial personnel in specific awareness programs.
• Diversity: The report notes that the Board of Directors includes one woman member (12.5%), while Key Managerial Personnel include two women members.

Business Ethics and Market Engagement​

The company maintains a dedicated consumer complaint management cell, referred to as the 'Voice of the Customer Cell,' which receives feedback via emails, calls, and SMSs from both internal teams and external customers. In FY 2025-26, there were 73 customer complaints related to "Others" but zero pending resolution.

The report also details market engagement metrics:

• Procurement: Concentration of purchases from trading houses stood at 3.01% in FY 2025-26.
• Sales: Sales are concentrated solely with dealers/distributors (100%) and the top 10 dealers accounted for 5.71% of total sales to distributors.

BCCL views product stewardship as an opportunity, intending to conduct Life Cycle Assessment (LCA) on its main product range to promote sustainable development and contribute to a circular economy.

BAJAJCON Stock Price Movement​

On Friday, shares of Bajaj Consumer Care Limited rallied significantly, climbing 4.30% to close at ₹670.25 as they continued their impressive run. The strong performance saw the stock trade near its 52-week high, reflecting robust buyer conviction across the session amid heavy trading volume of over 2.1 million shares.