Wipro Partners with ServiceNow to Scale Agentic AI Workflows Across Enterprise Functions
Wipro Limited, a technology services and consulting company, has announced an expanded partnership with ServiceNow. The collaboration aims to implement and scale agentic AI workflows across critical enterprise functions, including IT, HR, procurement, and cybersecurity.The expanded partnership centers on integrating Wipro Intelligence™, Wipro's unified suite of AI-powered platforms, solutions, and offerings, with the ServiceNow AI Platform. This integration enables organizations to streamline the entire process of initiating, orchestrating, and executing work across their enterprise systems.
By enhancing visibility and reducing manual coordination across core business functions, the alliance helps enterprises accelerate turnaround times while simultaneously strengthening operational governance and accountability.
Key Solutions Powered by the Integration
Wipro Intelligence™ plans to leverage the ServiceNow AI Platform capabilities across several key solutions:| Solution | Functionality | Benefit |
|---|---|---|
| SmartProcure | Streamlines procurement workflows | Improves cycle times through standardized intake, approvals, and execution. |
| Telco Autonomous Networks | Modernizes service operations | Combines AI-enabled workflows with telecom-specific context to improve issue resolution. |
| Cyber Transform | Strengthens security operations | Improves vulnerability and incident response workflows and governance across the cybersecurity value chain. |
Enhancing Operational Value
Industry leaders highlighted that this collaboration addresses the critical need for connected and governed AI. Amit Zavery, President, Chief Operating Officer, and Chief Product Officer at ServiceNow, stated, "AI isn't new to enterprises, but connected, governed, and outcome-driven AI is. That's what this partnership makes real. When agentic AI runs inside secure workflows, ideas start delivering real results and the agentic enterprise becomes possible."Malay Joshi, Chief Executive Officer of Wipro's Americas 1 Strategic Market Unit, noted that the partnership is designed to bridge the gap between AI ambition and execution at scale. He explained that the approach translates business priorities into industry-aligned AI solutions, helping clients streamline operations and scale AI adoption with necessary governance and controls.
Clients utilizing this expanded partnership can expect enhanced value through:
- A unified experience for submitting and managing work requests across enterprise functions.
- Policy-aligned execution built with governance and auditability into the workflow design.
- Improved cycle times by minimizing manual coordination and handoffs.
- Clear operational visibility into process status, ownership, and completion.
The combination of ServiceNow and Wipro’s AI capabilities is set to enable enterprises to implement agentic AI at scale, driving measurable business value and enhancing operational agility.
Wipro Limited is an AI-powered technology services and consulting company focused on digital transformation. The company leverages its consulting-led approach and the Wipro Intelligence™ suite to help clients build intelligent and sustainable businesses.
WIPRO Stock Price Movement
On Wednesday, Wipro Limited shares slipped by 1.00% to close at ₹201.58, finishing lower from its previous day’s close. The stock traded on a volume of 39.47 million shares, reflecting selling pressure throughout the session.Disclaimer: Due care and diligence have been taken in compiling and presenting news and market-related content. However, errors or omissions may arise despite such efforts.
The information provided is for general informational purposes only and does not constitute investment advice, a recommendation, or an offer to buy or sell any securities. Readers are advised to rely on their own assessment and judgment and consult appropriate financial advisers, if required, before taking any investment-related decisions.
Any views, opinions, or statements expressed, where applicable, are those of the respective analysts or experts and do not reflect the views of this website. The website has no association with such viewpoints and does not assume any responsibility for them.
Last edited by a moderator: