New Delhi, April 1: Digital payment services experienced disruptions across India on Wednesday, leaving many users unable to complete transactions through UPI platforms.
According to outage tracking platform Downdetector, complaints surged sharply during the day, indicating a widespread issue.
The impact was significant on State Bank of India, which saw over 500 outage reports, while UCO Bank recorded around 40 complaints.
Overall, UPI-related downtime reports also crossed 40, with numbers continuing to rise as more users reported issues.
The disruption was not limited to a single region, with users from cities like New Delhi, Mumbai, Bengaluru, Jaipur, and Pune reporting failed transactions and payment errors.
In the case of SBI, the outage appeared more widespread, with complaints also coming in from Kolkata, Guwahati, and Chennai.
Meanwhile, UCO Bank users facing issues were largely concentrated in New Delhi, Jaipur, and Kolkata.
Many users took to X to share their experience. While some expressed frustration over failed payments, others were unsure whether the issue was with their bank or their own devices.
Several users reported transactions getting stuck midway, while in some cases, UPI apps failed to load completely.
Responding to the situation, SBI said on social media that a scheduled maintenance activity had been extended until 12:30 pm on April 1.
The bank warned that services such as UPI, IMPS, YONO, internet banking, NEFT, and RTGS may experience disruptions during this period.
It advised customers to use alternatives like UPI Lite, eRupee (CBDC) app, and ATM services in the meantime, while apologizing for the inconvenience caused.
"The scheduled maintenance activity's end time has been extended to 12:30 pm on April 1, 2026," the public lender said.
"Our services, including UPI, IMPS, YONO, Internet Banking, NEFT, and RTGS, may experience disruptions," it added.
SBI explained that customers may use our UPI Lite, eRupee (CBDC) App, and ATM Services during this period.
"We regret the inconvenience caused and thank you for your understanding," the public lender mentioned.
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