Persistent Systems Launches Merchant Risk Management Solution Powered by Databricks AI
Persistent Systems, a global Digital Engineering and Enterprise Modernization leader, has launched its Merchant Risk Management and Fraud Detection solution, which is powered by the Databricks Data Intelligence platform. The solution aims to assist financial institutions in reducing fraud losses, improving detection accuracy, and lowering manual review efforts through real-time, intelligence-driven decision-making.As digital payments expand, financial institutions, payment service providers, digital platforms, and their end customers are facing escalating fraud, regulatory scrutiny, and reputational risk. The solution addresses the limitations of traditional approaches that rely on static rules and post-transaction analysis, enabling a shift to upstream merchant risk management for early detection and continuous monitoring.
Built on the Databricks Data Intelligence platform, the system utilizes Agentic AI to vet merchants during onboarding. It analyzes various data points including business profiles, compliance history, transaction patterns, and external indicators to assess risk before any transactions occur. Once a merchant is live, the solution continuously monitors transactions, chargebacks, and third-party signals in real time to identify emerging fraud or compliance risks.
When risk signals are detected, the system can trigger configurable actions such as enhanced monitoring, placing a merchant on a watch list, or imposing transaction restrictions, all with full auditability and governance. The design serves as a Databricks accelerator, unifying both batch and streaming data streams with merchant profiles and external risk signals, creating a governed, real-time intelligence layer.
The solution is available now and can be deployed as a Databricks-based accelerator for banks, acquirers, and payment service providers globally.
Key expected business impacts highlighted for the solution include:
| Metric | Projected Improvement/Reduction |
|---|---|
| Chargeback and fraud losses | 20 - 40% reduction through earlier risk detection |
| Fraud detection accuracy | 30 - 60% improvement using multi-signal intelligence |
| Manual review effort | 50 - 70% reduction, freeing teams for higher-value investigations |
| Risk management costs | 10 - 20% reduction through automation and streamlined workflows |
Barath Narayanan, Global BFSI and Europe Geo Head at Persistent, noted that effective risk management now requires transforming data into intelligence and responding in real time, a capability enabled by combining scalable data processing with AI.
Josh Meyer, Global Head of Partner Solutions and Industry GTM at Databricks, stated that this intelligence-driven challenge in merchant risk management is best addressed by unifying data at scale to gain real-time visibility across the merchant lifecycle, leading to earlier risk detection and stronger compliance.
Persistent Systems is a Databricks Global Systems Integrator partner, maintaining over 900 Databricks certified professionals and more than eight accelerators on the Databricks platform.
PERSISTENT Stock Price Movement
Shares of Persistent Systems Limited are edging higher to ₹5407 as of 12:34 PM, posting a gain of 0.62% in live trading. The stock sees robust activity today, with 310,656 shares changing hands in the ongoing market session.Source:
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