Matrimony.com Limited Releases Business Responsibility Sustainability Report for FY 2025-26

Matrimony.com Limited Releases Business Responsibility Sustainability Report for FY 2025-26​

Matrimony.com Limited has released its Business Responsibility and Sustainability Report (BRSR) for the financial year ended March 31, 2026. The report provides a comprehensive overview of the company's operational scale, employee demographics, environmental footprint, and corporate governance practices within the matrimonial and wedding services ecosystem.

Operational Overview and Market Presence​

Matrimony.com Limited operates as a significant player in the information and communication sector, specifically providing data processing, hosting, and web portal activities. The company’s revenue is primarily driven by matchmaking services, which account for 99.05% of its total turnover. These services are delivered through an extensive network of websites, mobile applications, and a large-scale ground presence in India.

The company serves a broad domestic market across 11 Indian states and territories, while also maintaining a presence in the USA, Dubai, and Bangladesh to cater to NRI and Bangladeshi customers. The geographical distribution of its operations includes:


The company reported a total turnover of ₹45,165 Lakhs for the period, with domestic sales accounting for 88.21% (₹39,842 Lakhs) and exports contributing 11.79% (₹5,323 Lakhs).

Workforce and Diversity​

The company maintains a workforce of 2,873 employees. The breakdown of permanent and other than permanent employees is as follows:


The report highlights that the company employs 11 differently-abled individuals. Regarding board representation, women hold 33.33% of the seats on the Board of Directors.

Environmental and Resource Management​

As a consumer internet company, Matrimony.com Limited reports limited resource intensity but has implemented several initiatives to manage its environmental impact:

• Energy Management: The company installed an Automated Air Handling Unit (AHU) system at its Head Office and transitioned to LED lighting across all locations.
• Waste Management: The company manages e-waste through authorized vendors and uses a buy-back system for batteries.
• Water Conservation: While India is a water-stressed country, the company monitors its withdrawal and consumption. Total water withdrawal was 2,793 kilolitters for FY 2025-26.

Corporate Governance and Social Impact​

The company maintains a structured governance framework including an Anti-Fraud and Anti-Corruption Policy and a dedicated Internal Complaints Committee for the prevention of sexual harassment at the workplace.

For social impact, the company spent ₹111.04 Lakhs during the year on education and natural resource conservation initiatives in Tamil Nadu. The company also reports a growing focus on inclusive growth, with its workforce distributed across various urban and metropolitan hubs to ensure broad economic participation.

Risk Management and Data Privacy​

The report identifies several material risks associated with digital platform operations:

• Cybersecurity: Risks related to AI-generated fake profiles and data privacy regulations (DPDP Act).
• Market Competition: Pressures from global dating apps and regional competitors.
• Regulatory Dependence: Potential impacts from changes in third-party app store policies or search engine algorithms.

To mitigate these, the company has implemented a Data Protection Officer role, multi-factor authentication, and AI-driven fraud detection systems.

Customer Engagement and Grievance Redressal​

Matrimony.com Limited utilizes a centralized Customer Support team to manage grievances across various platforms including calls, websites, and social media. The company employs a digital complaint management platform to track responses and perform root cause analysis on customer feedback to improve service delivery.

MATRIMONY Stock Price Movement​

Matrimony.Com Limited shares on Friday slipped by 1.43% to settle at ₹429.7. The stock traded with a volume of 4,635 shares as the price found support near its intraday low of ₹428.