Hexaware Recognized Among Top IT Service Providers in Whitelane Research UK & Ireland 2026 Study
Hexaware Technologies Ltd., a global provider of IT solutions and services, announced strong client recognition following results from the independent Whitelane Research's UK & Ireland 2026 IT Sourcing Study. The company was recognized as an Exceptional Performer for Overall Client Satisfaction in both the UK and Ireland markets.The study conducted by Whitelane Research, a European research organization, surveyed top IT-spending organizations in the UK and Ireland. The comprehensive survey gathered feedback from nearly 400 participants, evaluated over 1,000 unique IT sourcing relationships, and assessed 37 IT service providers across various service towers and Key Performance Indicators (KPIs).
Hexaware secured several high rankings in the esteemed study, reflecting sustained client confidence in its AI-led delivery and execution model.
Key Rankings of Hexaware Technologies Ltd. in the Whitelane Research Study:
| Ranking Area | Position | Details |
|---|---|---|
| Value for Money | #1 | Reflecting strong value delivered to clients. |
| Overall Satisfaction | #2 | Ranked highly by participants. |
| IT Service Provider Performance (Financial Services) | #2 | High performance noted in the financial services sector. |
| Application Services | #3 | Ranking within the IT Services Tower. |
| Service Delivery | #3 | Performance ranking based on key metrics. |
The results underscore client faith in Hexaware's AI-first, client-centric approach to technology services. Clients cited Hexaware’s strengths in application services, its deep domain expertise in insurance, executive engagement, and a cooperative, team-oriented method of account management. As enterprises in the UK and Ireland focus on modernization, service resilience, and cost efficiency, Hexaware is positioned to assist clients across their digital engineering and technology transformation programs.
R. Srikrishna, CEO and Executive Director at Hexaware, stated that client feedback serves as the clearest measure of service quality. He added that these rankings validate the company’s success in scaling AI and driving continuous innovation to optimize customer levers and deliver superior business outcomes.
Parameshwaran Iyer, EVP and Head for Europe & UK at Hexaware Technologies, commented on the significance of the recognition in the priority market. "The UK and Ireland remain a priority market for Hexaware, and this recognition reflects the confidence clients place in our teams," he said. He affirmed that the company will continue to strengthen local capability and AI-led delivery across the region.
Jef Loos, Head of Research at Whitelane Research, noted that the study is built on direct customer opinions across major sourcing relationships. He stated that Hexaware’s rankings point to competitive performance in critical areas assessed by clients, including overall satisfaction, service delivery, and price level.
These latest achievements follow Hexaware's previously strong showing in the UK & Ireland study, where it ranked #1 in Overall Client Satisfaction and Application Services.
HEXT Stock Price Movement
Shares of Hexaware Technologies Limited are edging higher in live trading to ₹556.2 as of 1:22 PM, gaining 0.82%. The stock trades within a wide intraday range, currently situated between ₹546.55 and ₹562.5.Disclaimer: Due care and diligence have been taken in compiling and presenting news and market-related content. However, errors or omissions may arise despite such efforts.
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