Bharti Airtel Reports on Sustainability and Operational Performance for FY 2025-26

Bharti Airtel Reports on Sustainability and Operational Performance for FY 2025-26​

Bharti Airtel Limited has provided a detailed overview of its business responsibility and sustainability performance for Fiscal Year (FY) 2025-26. The report highlights operational scope, human resource management, environmental impact metrics, and stakeholder engagement across various facets of the telecommunications sector.

Operational Scope and Business Activities​

Bharti Airtel's primary business activity accounted for 100% of the entity’s turnover, focused on information and communication activities, specifically wired, wireless or satellite Telecommunication services. Out of the total turnover, Wireless Telecommunication Activities contributed 90.07%, while Wired Telecommunication Activities comprised 9.93%.

The company operates across a wide geographical range, serving 28 States and 8 Union Territories nationally. Internationally, group companies serve telecom operations in 15 countries, and the company maintains presences in Bangladesh and Sri Lanka through associate entities.

As of the end of FY 2025-26, Bharti Airtel reported a paid-up capital of ₹30,468 million. The company operates 178 offices nationwide.

Workforce and Social Impact Metrics​

The organization managed a workforce totaling 13,336 permanent employees and 77,794 workers in FY 2025-26. Regarding gender diversity, the Board of Directors comprised 12 members, with 3 being female, representing 25% of the board.

In terms of labor welfare, the cost incurred on well-being measures for employees and workers stood at 0.17% of total revenue in FY 2025-26, down from 0.18% in the previous fiscal year. The company also ensured that a majority of its stakeholders were covered by training programs:


Airtel's commitment to safety is monitored through various metrics. The Lost Time Injury Frequency Rate (LTIFR) for employees was 0.64 in FY 2025-26, down from 0.40 in the previous year. For workers, the LTIFR stood at 0.62 in FY 2025-26 and 0.67 in FY 2024-25.

Environmental Performance and Resource Management​

The report detailed key environmental metrics, all of which received Reasonable Assurance from DNV Business Assurance India Private Limited.

Energy and GHG Emissions:
Total energy consumed for the year was 1,598,342 GJ in FY 2025-26. The company achieved an energy intensity of 1.32 GJ/₹Mn, showing improvement compared to 2.47 GJ/₹Mn in FY 2024-25. Regarding carbon emissions, total Scope 1 and Scope 2 emissions were recorded at 19,574 tCO 2e and 274,476 tCO 2e, respectively, resulting in an intensity of 0.24 tCO 2e/₹Mn.

Water Consumption:
The total volume of water consumption was reported as 82 MnL in FY 2025-26 from a total withdrawal of 128 MnL. The water intensity per rupee of turnover remained stable at 0.00007 MnL/₹Mn across both reporting periods (FY 2025-26 and FY 2024-25).

Waste Management:
Total waste generated amounted to 8,553 Metric Tonnes in FY 2025-26. This included 1,574 Metric Tonnes of Battery Waste and 2,419 Metric Tonnes of E-waste. The company is committed to a 3R strategy (Reduce, Reuse, Recycle) and ensures that hazardous waste, including e-waste and other waste, is disposed of through government authorized recyclers.

Consumer and Stakeholder Grievances​

Airtel maintains robust frameworks for grievance redressal concerning various stakeholder groups:


In the domain of consumer protection, complaints related to delivery of essential services were noted to be handled in accordance with applicable legislations under the Telecom Consumers Complaint Redressal Regulation, 2012. For FY 2025-26, there were 5 complaint filings related to advertising, all resolved during the year.

Industry Advocacy and Policy Engagement​

The company maintains affiliations with 13 trade and industry chambers and associations, including GSMA and COAI. Key public policy advocacy efforts included engaging with TRAI's Consultation Papers on the Auction of Radio Frequency Spectrum and various draft telecommunications regulations, as well as engaging in pre-consultation papers regarding interconnection and tariff matters.

The organization further detailed its commitment to corporate social responsibility (CSR), reporting CSR expenditure across nine states for projects totaling ₹6,843,594 million, with the Satya Bharti School program supporting approximately 19,000 beneficiaries.

BHARTIARTL Stock Price Movement​

Shares of Bharti Airtel Limited slipped on Friday after settling at ₹1920.40, shedding 0.63% from the previous close. The equity recorded a traded volume of 6.42 million shares during the session.