Bajaj Finance Limited Releases Business Responsibility and Sustainability Report for FY2026

Bajaj Finance Limited Releases Business Responsibility and Sustainability Report for FY2026​

Bajaj Finance Limited (BFL) has published its detailed Business Responsibility and Sustainability Report (BRSR) for the financial year ending March 31, 2026. The report provides an extensive overview of BFL’s operations, commitment to ethical conduct, and performance across various environmental, social, and governance parameters.

Company Overview and Business Activities​

The company maintains a strong presence through its corporate network. As per the report, BFL operates in 4,098 locations nationwide.

In terms of financial standing, the company reported a paid-up capital of C 621.79 crore. Its core business activities are heavily focused on financial and insurance services, contributing 98.70% of its turnover. Products sold by the entity include Non-Banking Finance Company engaged in lending (contributing 85.18%) and Housing Finance (13.52%).

Key demographic details and corporate structure as of FY2026 are summarized below:

Environmental and Resource Management Performance​

BFL has demonstrated a focus on environmental stewardship through resource management and emissions reduction. The company reported significant efforts in managing energy consumption, water usage, and waste generation across its operations.

Key metrics related to the environment are as follows:


In the pursuit of sustainability, BFL has committed to enhancing energy efficiency and minimizing its environmental footprint. The company reported that the Energy Intensity per rupee of turnover was 3.27 GJ for FY2026, down from 3.50 GJ in FY2025. Similarly, Water Intensity per rupee of turnover stood at 18.96 KL in FY2026, showing an improvement over the previous year.

The company also reported successful initiatives to mitigate climate change impact, including commissioning rooftop solar power plants with a total capacity of over 620 KW and replacing inter-office travel shuttles with 20 Electric Vehicles (EVs). Additionally, BFL has planted more than 500,000 saplings in the last three years.

Social Responsibility and Governance Highlights​

The report details several practices related to human capital development, diversity, and stakeholder engagement across nine different principles of responsible business conduct.

Employee Well-being and Fairness:
BFL is committed to promoting the well-being of its workforce. The company ensured 100% coverage for permanent male employees under health insurance and accident insurance. Furthermore, BFL has implemented an Equal Employment Opportunity and Non-Discrimination policy in line with the Rights of Persons with Disabilities Act, 2016.

Diversity Initiatives:
The Board of Directors includes one woman representative (10%). Focused efforts towards empowering women have also been noted through dedicated initiatives, including the launch of Women-led Branches within its gold loans department by appointing 159 women branch managers.

Fair Practices and Consumer Protection:
BFL has established mechanisms to ensure fair practices across all operations. The company’s policies cover Anti-bribery & Anti-corruption, Fair practices code, and Vigil mechanism / whistleblower Policy. Furthermore, the business maintains a high level of consumer commitment, reporting 17,824 grievances in FY2026, resulting in a Customer Satisfaction (CSAT) score of 95%.

Supply Chain Engagement:
BFL operates under a Suppliers' Code of Conduct and has mechanisms to ensure its value chain partners adhere to ethical practices. The company reported that 4.57% of inputs were sourced from Micro Small Enterprises (MSMEs)/small producers in FY2026, reinforcing the commitment to inclusive growth.

The report confirms that both BFL Group's operations and ESG indicators are subject to independent assurance provided by SGS India Private Limited, covering BRSR Core with Reasonable Assurance and other parameters with Limited Assurance.

BAJFINANCE Stock Price Movement​

Bajaj Finance Limited's stock gained ground on Tuesday, settling at ₹1042.5 as shares edged higher by 1%. The equity saw substantial activity in the session, with a traded volume totaling approximately 9.1 million shares.