3i Infotech Limited Secures Work Order from Mahanagar Gas Limited
March 26, 2026 – 3i Infotech Limited announced today that its wholly owned subsidiary, 3i Infotech Digital BPS Limited, has received a work order from Mahanagar Gas Limited. The engagement involves providing end-to-end call centre operations, encompassing customer service support, subject matter expertise, training, quality monitoring, and team leadership services.The agreement aims to enhance customer interaction management, improve service quality, and enable operational scalability for Mahanagar Gas Limited through a structured service delivery model. The total value of the work order is approximately ₹ 8.76 crores, excluding applicable taxes. The contract period is for 2 years.
Key Details of the Work Order:
| Particulars | Details |
|---|---|
| Entity Awarding Order | Mahanagar Gas Limited |
| Nature of Order | Business Process Services - Call Centre Operations |
| Contract Execution Timeframe | 2 Years |
| Contract Value | Approximately INR 8.76 Crore (exclusive of applicable taxes) |
| Interest of Promoters/Group Companies | None |
| Related Party Transaction | No |
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