consumer complaints

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    Consumer Protection Authority Act on Restaurant Pricing

    New Delhi, March 25 The Central Consumer Protection Authority directed hotels and restaurants on Wednesday not to levy additional charges, such as 'LPG charges' and 'fuel cost recovery', on consumers, as these constitute unfair trade practices, and strict action will be taken in case of...
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    Unfair Fees: CCPA Act Against Automatic Hotel & Restaurant Charges

    CCPA Flags ‘LPG Charges’ and Fuel Surcharges by Hotels, Calls It Unfair Trade Practice New Delhi, March 25, 2026 – The Central Consumer Protection Authority (CCPA) has raised concerns over hotels and restaurants levying additional charges such as “LPG charges,” “gas surcharge,” and “fuel cost...
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    National Consumer Helpline Secures ₹52 Crore Refunds Across 31 Sectors, E-Commerce Tops Grievances

    NCH Facilitates Timely Relief in 79,521 Consumer Complaints New Delhi, February 17: The government said on Tuesday that the National Consumer Helpline, operating under the Consumer Affairs Ministry, has facilitated refunds amounting to ₹52 crore across 31 sectors by resolving 79,521 consumer...
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