Zomato Raises Platform Fee by 19.2% to Rs 14.90 Per Order Amid Rising Costs
Platform Fee Increased for Customers Across Orders
New Delhi, March 20: Food delivery platform Zomato has raised its platform fee by 19.2 per cent, increasing it by Rs 2.40 per order, according to the latest billing details on its app on Friday.On a pre-GST basis, the platform fee now stands at Rs 14.90 per order, compared to the earlier Rs 12.50.
Rising Energy Costs Drive Pricing Adjustment
The latest revision comes at a time when rising energy costs, including LPG and crude oil, have pushed up operating expenses for restaurants and delivery partners. This has led food delivery platforms to recalibrate pricing structures to manage cost pressures.Zomato had last revised its platform fee in September 2025. Prior to that, in February, the company increased the fee to Rs 10 per order from Rs 6 during the festive period.
Competition with Swiggy Remains Close
Rival platform Swiggy is currently charging a platform fee of Rs 14.99 per order, inclusive of taxes, placing both companies at similar pricing levels.Zomato first introduced a platform fee of Rs 2 per order in August 2023. Since then, it has steadily increased the charge across key markets as part of its pricing strategy.
Focus on Profitability and Unit Economics
The move reflects a broader industry focus on improving unit economics and margins, especially as operational costs continue to rise.Eternal Shares End Higher Despite Monthly Decline
Shares of Eternal, the parent company of Zomato, closed at Rs 233 on Friday, up 1.86 per cent from the previous close. The stock gained nearly 7.5 per cent over the week, although it has declined by around 13 per cent over the past month.Strong Q3 FY26 Financial Performance
Eternal reported a 72.88 per cent increase in consolidated net profit to Rs 102 crore for the December quarter of FY26, compared to Rs 59 crore in the same period last year.Revenue from operations more than tripled to Rs 16,315 crore, up from Rs 5,405 crore a year earlier.
However, the company also recorded a significant rise in expenses during the quarter.
Disclaimer: Due care and diligence have been taken in compiling and presenting news and market-related content. However, errors or omissions may arise despite such efforts.
The information provided is for general informational purposes only and does not constitute investment advice, a recommendation, or an offer to buy or sell any securities. Readers are advised to rely on their own assessment and judgment and consult appropriate financial advisers, if required, before taking any investment-related decisions.