Bharti Hexacom Receives Penalty Notice from Department of Telecommunications
Mumbai – March 28, 2026 – Bharti Hexacom Limited announced today that it received a notice from the Department of Telecommunications, North East LSA (DoT), imposing a penalty of Rs. 264,000. The penalty is related to alleged violations of subscriber verification norms.The notice, received on March 27, 2026, stems from a Customer Application Form (CAF) Audit conducted by DoT for the quarter ending December 2025. The audit reportedly found violations of terms and conditions related to subscriber verification under the company's License Agreement.
The potential financial impact is limited to the amount of the levied penalty. Bharti Hexacom stated that the penalty rate is currently under review by the Telecom Disputes Settlement and Appellate Tribunal (TDSAT).
Details of the Notice:
| Particulars | Information/Remarks |
|---|---|
| Name of the authority | The Department of Telecommunications, North East LSA ('DoT') |
| Nature and details of the action(s) taken, order(s) passed including penalty imposed | Notice imposing a penalty of Rs.264,000 for alleged violation of subscriber verification norms. |
| Date of receipt of direction or order | March 27, 2026 at IST 1644 Hrs. |
| Brief summary of the material contents of the communication received | Alleged violation of terms and conditions w.r.t. subscriber verification under the License Agreement, pursuant to Sample CAF Audit conducted by DoT for the Quarter ending December 2025. |
| Details of the violation(s)/ contravention(s) committed or alleged to be committed | Alleged violation of terms and conditions w.r.t. subscriber verification under the License Agreement, pursuant to Sample CAF Audit conducted by DoT for the Quarter ending December 2025. |
| Impact on financial, operation or other activities of the Company | The maximum financial impact/ implication is to the extent of the penalty levied. |
| Action(s) taken by listed company with respect to the communication | The penalty disclosed above is at a higher rate which is presently sub- judice before Hon'ble TDSAT. |
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