Bharti Airtel Ltd. Receives Penalty Notice from Department of Telecommunications
Bharti Airtel Ltd. announced that it received a notice from the Department of Telecommunications (DoT) in Andhra Pradesh on March 30, 2026. The notice imposes a penalty of Rs. 6,80,000 for alleged violations of subscriber verification norms.The DoT conducted a Customer Application Form (CAF) Audit for February 2026, which revealed alleged non-compliance with the licensing terms and conditions concerning subscriber verification. Airtel is obligated to verify customers as per its license agreement and DoT instructions.
The company estimates the maximum financial impact related to the penalty to be the levied amount. Bharti Airtel Ltd. has elected to pay the penalty and will not contest the notice.
| Sl. No. | Particular | Information/Remarks |
|---|---|---|
| 1 | Name of the authority | The Department of Telecommunications, Andhra Pradesh LSA ('DoT') |
| 2 | Nature and details of the action(s) taken or order(s) passed, including penalty imposed | Notice imposing a penalty of Rs. 6,80,000 for alleged violation of subscriber verification norms. |
| 3 | Date of receipt of direction or order, including any ad-interim or interim orders, or any other communication from the authority | March 30, 2026 at IST 1732 Hrs. |
| 5 | Details of the violation(s)/ contravention(s) committed or alleged to be committed and period for which it is applicable | Accordingly, DoT conducted CAF Audit for February, 2026 and has alleged violation of terms and conditions with respect to the subscriber verification norms under the License Agreement. |
| 7 | Action(s) taken by listed company with respect to the communication | The company has opted not to contest and pay the penalty. |
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