Bharti Airtel Limited Receives Penalty Notice from Department of Telecommunications
Bharti Airtel Limited announced on April 3, 2026, that it received a notice from the Department of Telecommunications, Uttar Pradesh (East) LSA (DoT), concerning a penalty for alleged violations of subscriber verification norms.The DoT imposed a penalty of Rs. 1,09,000. The notice, received on April 2, 2026, stems from a Customer Application Form Audit (CAF Audit) conducted for January 2026. The audit reportedly revealed violations of the terms and conditions related to subscriber verification under the License Agreement.
According to the DoT, Bharti Airtel Limited is obligated to ensure adequate verification of customers before enrollment, adhering to instructions issued by the DoT. The potential financial impact is limited to the amount of the levied penalty.
Bharti Airtel Limited has decided to pay the penalty and will not contest the notice.
| Sl. No. | Particular | Information/Remarks |
|---|---|---|
| 1 | Name of the authority | The Department of Telecommunications, Uttar Pradesh (East) LSA ('DoT') |
| 2 | Nature and details of the action(s) taken or order(s) passed, including penalty imposed | Notice imposing a penalty of Rs. 1,09,000 for alleged violation of subscriber verification norms. |
| 3 | Date of receipt of direction or order, including any ad-interim or interim orders, or any other communication from the authority | April 02, 2026 at IST 1807 Hrs. |
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