Bharti Airtel Limited Receives Penalty Notice from Department of Telecommunications
Bharti Airtel Limited announced that it received a notice from the Department of Telecommunications (DoT) in Madhya Pradesh on March 27, 2026. The notice concerns a penalty of Rs. 1,74,000 levied for alleged violations of subscriber verification norms.According to the DoT, the penalty stems from a Customer Application Form (CAF) Audit conducted in January 2026, which indicated non-compliance with licensing terms and conditions related to subscriber verification. Bharti Airtel Limited is obligated to verify customers as per its license agreement and adhere to instructions from the DoT.
The company estimates the maximum financial impact to be the amount of the penalty levied. Bharti Airtel has opted to pay the penalty and will not contest the notice.
| Sl. No. | Particular | Information/Remarks |
|---|---|---|
| 1 | Name of the authority | The Department of Telecommunications, Madhya Pradesh LSA ('DoT') |
| 2 | Nature and details of the action(s) taken or order(s) passed, including penalty imposed | Notice imposing a penalty of Rs. 1,74,000 for alleged violation of subscriber verification norms. |
| 3 | Date of receipt of direction or order, including any ad-interim or interim orders, or any other communication from the authority | March 27, 2026 at IST 1815 Hrs. |
| 5 | Details of the violation(s)/ contravention(s) committed or alleged to be committed and period for which it is applicable | Accordingly, DoT conducted sample CAF Audit for January ' 2026 and has alleged violation of terms and conditions with respect to the subscriber verification norms under the License Agreement. |
| 7 | Action(s) taken by listed company with respect to the communication | The Company has opted not to contest and pay the penalty. |
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